Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Frequently Asked Questions

Answers to the most common questions about The Drip Closet. Can't find what you're looking for? Contact us and we'll get back to you within 24–48 hours.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Standard shipping takes 5–8 business days after processing. Expedited options may be available at checkout.

Do you ship internationally?

We currently ship within the United States. International shipping is coming soon — stay tuned!

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package directly on the carrier's website.

Can I change or cancel my order?

We process orders quickly, so changes or cancellations must be requested within 24 hours of placing your order. Contact us at support@dripcloset.store as soon as possible.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery for unworn, unwashed items in original condition with tags attached. Sale items are final sale.

How do I start a return or exchange?

Email us at support@dripcloset.store with your order number and reason for return. We'll send you instructions to get the process started.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect, in which case we'll cover it.

Sizing

How do your items fit?

Our pieces are designed with a premium streetwear fit. We recommend checking our size guides before ordering to ensure the best fit.

What if I ordered the wrong size?

No worries — reach out to us within 14 days of delivery and we'll help you exchange for the correct size, subject to availability.

Products & Authenticity

Are your products authentic?

Absolutely. Every item sold at The Drip Closet is 100% authentic. We stand behind every product we carry. Read more on our Authenticity Promise page.

Do you offer bundle deals?

Yes! Check out our Bundle Deals page for curated sets at exclusive prices — perfect for building a complete look for the whole family.

Account & Payment

What payment methods do you accept?

We accept all major credit and debit cards, Shop Pay, Apple Pay, and Google Pay for a fast and secure checkout experience.

Is my payment information secure?

Yes. Our checkout is powered by Shopify, one of the most trusted e-commerce platforms in the world. Your payment information is encrypted and never stored on our servers.